Refund policy

Refund Policy for CodeCart Marketplace

Effective Date: [10/12/2024]

At CodeCart Marketplace, customer satisfaction is a priority. However, due to the nature of digital files, . Please read this policy carefully before making a purchase.
We offer a no-refund policy for digital downloads, as products are instantly accessible after purchase. However, if there’s an issue with the product (e.g., it’s defective or not as described), please contact our support team, and we will work with you to resolve the issue.

1.Non-Refundable Situations

Refunds are not issued in these cases:

• Change of Mind: You no longer need or want the product after purchase.
• Compatibility Issues: The product is incompatible with your software or system unless specified in the product description.
• Unauthorized Use: Products used or distributed beyond the scope of the license agreement.
• Failure to Read Description: If the product was clearly described and you failed to review the details before purchase.

2. Requesting a Refund

To request a refund, contact us within 14 days of purchase at [info@codecart.store] with the following information:

• Order number or receipt.
• Description of the issue.
• Screenshots or evidence supporting your claim.

Our support team will review your request and respond within 5-7 business days.

3. Amendments

We reserve the right to update this policy. Any changes will be posted on our website with the revised effective date.